Wenhaston Primary School

School Complaints Procedure

The LEA has established procedures so that concerns of parents and others about the school curriculum and related matters may be considered and, whenever possible, resolved locally. If there is a concern that the LEA or Governing Body has acted or is proposing to act unreasonably or has failed to comply with the requirements or duties imposed by the Education Reform Act 1988, the procedure is:–

Firstly to contact the Head Teacher, who will try to resolve the matter informally, and through discussion with appropriate members of staff if necessary.

If this does not resolve the issue, it may be referred first to a panel of Governors of the school and, as a last resort, to an LEA panel for formal consideration. Further details may be obtained from the Head Teacher or the Area Education Manager.

Possible Contacts:

Chair Person of the Governing Body, Mr R Allen
C/O Wenhaston Primary School,
Hall Road, Wenhaston,
Halesworth, Suffolk,
IP19 9EP

Area Education Manager
Northern Area Office, Adrian House,
Alexandra Road, Lowestoft, Suffolk
NR32 1PL